%Property Management% %about us%

A Little About Us

Xenia Estates are a specialist Property Management Company with a nationwide portfolio ranging from residential, mixed use and Specialist Student Accommodation. Offering modern and innovative Property Service solutions, we are committed to providing excellent customer service and value our clients and their needs.

Our services cover a range of clients including Freeholders, Developers, Residential Management Companies and Right To Manage leaseholder groups, with a full spectrum of services available across Residential Block Management including specialist student buy-to-let properties and the private rented sector (PRS).

Accreditations

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Royal Institution of Chartered Surveyors (RICS)

The Property Ombudsman (TPOS)

Institute of Residential Property Management (IRPM)

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Our Team

Our experienced and qualified Property Professionals are committed to providing the highest of standard to our clients worldwide.

Our team is fully committed to responding to a wide variety queries from residents in an appropriate and timely manner whilst ensuring any maintenance required is managed using a comprehensive selection of third-party contractors and Xenia employed facilities staff on site.

Paul Wright

Director

Gemma has over a decade of experience in the Industry. Her role is to promote the brand, expand the portfolio of Xenia Estates developments nationwide & ensure the management commencement on any new scheme is a sleek operation. Gemma also splits her time looking at the overall operation and how we can develop as a business to ensure we provide the best possible service to our clients at all levels.

Gemma Latham

Director

Nicola has vast Property Management experience that is diverse and encompassing of medical, commercial and residential sectors. She's managed and coordinated every aspect of Building Management.

Nicola Murray

Director

Paul is a solicitor regulated by the Solicitor Regulation Authority, qualified for 6 years having worked in law for 9 years. Extensive experience in property, commercial litigation, employment law and contract law

Paul Streets

Head of Group Legal

Andzelika has recently completed her Undergraduate Law Degree at Sheffield Hallam University achieving a 1st Class Honours. She assists the Group with day-to-day legal matters, this includes conveyancing, dispute resolution and litigation matters. Andzelika hopes to eventually qualify as a solicitor.

Andzelika Domanska

In-House Paralegal

Benedict has close to 10 Years Property Compliance Experience within the Residential Sector. This spans across all of the “Big 6 Areas – Asbestos, Electrical, Gas, Fire, Lifts & Water Safety”.
His role focuses heavily around upholding tenant safety across our entire portfolio. Whether this is delivered through in-depth audits, project planning or contract management, setting a high standard and maintaining this is critical.

Benedict Lane

Compliance & Risk Manager

Shabana has 9 years experience in property management, she splits her time looking after the complaints, customer experience and property assistant team. Shabana's strengths are dealing with complaints and turning a negative experience into a positive one. Shabana has experience of working in the retirement and residential building management industries.

Shabana Naheed

Senior Customer Experience Manager

Paul has over fifteen years’ experience in both residential and commercial building management. He currently works as a Senior Property Manager. His qualifications includes full membership of Institute of Residential Property Management and associate level membership of the Royal Institute of Chartered Surveyors.

Paul Shipsey

Senior Property Manager

Having worked within Property Management for over 8 years, Chris has covered all aspects of the role including compliance, customer service and block & estate management. Chris’ current role with Xenia focusses on improving our developments, carrying out major works and offering fantastic communication with residents and leaseholders alike. He is also working towards his AIRPM qualification.

Chris Jones

Property Manager

Tommy Hill

Property Manager

Adam Mallam

Property Assistant

Since joining Xenia in September 2022, Luke has taken on all aspects of Property Management; assisting his colleagues with managing their portfolio and focusing on offering the best service to clients. Luke is currently working with IRPM to become a Property Manager.

Luke Hayes

Property Assistant

Selvey has recently finished a master’s degree in real estate development and is currently working as part of the Property Assistant Team building her experience within the Property Management industry. Selvey aspires to become a Property Manager in the near future.

Selvey Sosa

Junior Property Assistant

Charl Kusche

Finance Manager

Yvonne is a CIMA qualified accountant with more than a decade of management accounts experience. She joined us in the Summer of 2020 and is responsible for Xenia’s Service Charge Accounting team.

Yvonne Boasman

Head of Finance

Matthew has 2 years experience in payroll and management accounts to date and is currently studying towards his ACCA qualification. His role includes the production and processing of Xenia's Management accounts alongside the Finance Manager.

Matthew Birks

Assistant Management Accountant

Helen has over 20 years of experience in finance and joined Xenia in 2022. She is responsible for allocating payments, issuing Service Charge and Ground Rent Demands and assisting with Credit Control.

Helen Costello

Accounts Assistant

Lauren's background is Credit Control with over 10 years of experience in B2B and consumers from the UK to North America. Her current role includes collecting ground rent and service charge for residential and student buildings.

Lauren Collins

Credit Controller

Sarah Jones

Ledger Manager

Greg has worked as a Service Charge accountant for the last 8 years, he's studying towards his CIMA qualification. His role is to ensure the service charge accounts are prepared and completed in an efficient and timely manner.

Greg Lake

Service Charge Accountant

Jen’s main responsibility within the Marketing Team at Xenia is to oversee all day to day communications and promotional activity. Alongside the Marketing Team, Jen ensures all activity is carried out to the highest standard and with the utmost efficiency.

Jennifer Brown

Head of Marketing

Since joining Xenia 5 years ago, Rhiannon has developed her knowledge of Marketing within the property sector. No two days are ever the same for Rhiannon as she is involved in all aspects of online and offline Marketing channels.

Rhiannon Mills

Marketing Executive

Sophie has over 5 years' experience working in the digital marketing industry and is responsible at Xenia Estates for Search Engine Optimisation, creating paid social campaigns, reporting and working with PPC accounts in Google.

Sophie Walmsley

Digital Marketing Executive

Rachel has worked with Xenia Estates for around 5 years, having completed her degree in Graphic Design at Manchester School of Art. Rachel is responsible for putting together all graphical content across the company.

Rachel Mcloughlin

Graphic Designer

Having worked for Xenia for 4 years, Katie is responsible for all HR across the company, including recruitment, onboarding new staff, supporting senior management and much more. Katie is CIPD Level 3 qualified in Human Resources and her background is mainly in onboarding new starters from overseas.

Katie Lewis

HR Manager

Well done for an excellent level of service, particularly over the past 1-2 years I have seen this steadily improve to todays’ high standards – thank you!

Leaseholder - 2019

I am very satisfied with my dealings with Xenia Estates so far. Information has been clear and any questions answered quickly.

Leaseholder - 2019

I have always found Xenia Estates very helpful and quick to respond to any queries.

Leaseholder - 2019

Telephone assistance is excellent and also staff on site at Chronicle House (Student Property) – again, excellent.

Leaseholder for Student Property

Xenia Estates have always responded very quickly to any queries that I’ve had.

Leaseholder for Residential Property