About Us - Xenia Estates

A Little About Us

Xenia Estates are a specialist Property Management Company with a nationwide portfolio ranging from residential, mixed use, and Specialist Student Accommodation. Offering modern and innovative Property Service solutions, we are committed to provide excellent customer service and value our clients and their needs.

Our services cover a range of clients including Freeholders, Developers, Residential Management Companies and Right To Manage leaseholder groups, with a full spectrum of services available across Residential Block Management including specialist student buy-to-let properties and the private rented sector (PRS).

Accreditations

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Royal Institution of Chartered Surveyors (RICS)

The Property Ombudsman (TPOS)

Institute of Residential Property Management (IRPM)

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Our Team

Our experienced and qualified Property Professionals are committed to providing the highest of standard to our clients worldwide.

Our team is fully committed to responding to a wide variety queries from residents in an appropriate and timely manner whilst ensuring any maintenance required is managed using a comprehensive selection of third-party contractors and Xenia employed facilities staff on site.

Paul Wright

Director

Gemma has over a decade of experience in the Industry. Her role is to promote the brand, expand the portfolio of Xenia Estates developments nationwide & ensure the management commencement on any new scheme is a sleek operation.

Gemma Redmond

Business Development Manager

Mark Austerberry

Property Mobilisation Manager

Leah has been in the property industry for over a decade in both a Managing Agent and Asset Management capacity. Her role is to manage the Property Management Team and ensures that they deliver exceptional customer service to both internal and external stakeholders. She is also responsible for developing, implementing and maintaining the Property Management processes and procedures to ensure a smooth operation at Xenia Estates.

Leah Parkinson

Senior Property Manager

Cheryl Ritchie

Property Management Assistant

Megan Devlin

Assistant Property Manager

Sophie Russell

Estates Coordinator

Tommy Hill

Assistant Property Manager

Clare McAllister

Head of Finance

Yvonne is a CIMA qualified accountant with more than a decade of management accounts experience. She joined us in the Summer of 2020 and is responsible for Xenia’s Service Charge Accounting team.

Yvonne Boasman

Finance Manager

Lynn Brewer

Customer Services Team Manager

Lauren's background is Credit Control with over 10 years of experience in B2B and consumer from UK to North America. Her current role includes collecting ground rent and service charge for residential and student buildings.

Lauren Jones

Credit Controller

Having worked at Xenia Estates for several years, Joe’s main responsibility within the accounts team is to ensure day to day finances are kept on top of and service charge accounts are completed in a timely manner. Joe is also studying towards his formal accounting qualification.

Joe Ellison

Management Accountant

Ryan Williams

Accounts Assistant

Mahrukh is heavily involved with the day to day running of the accounts department. She processes payments for our sites, deals with supplier queries and liaises with suppliers to ensure accounts are accurate and up to date.

Mahrukh Naz

Purchase Ledger Assistant

Greg has worked as a Service Charge accountant for the last 8 years, he's studying towards his CIMA qualification. His role is to ensure the service charge accounts are prepared and completed, as soon as is practicable after the year end.

Greg Lake

Service Charge Accountant

Darren Thorne

Area Maintenance Supervisor

After completing her MA in Children’s Book Illustration, Sarah was drawn to marketing as a way of combining her love for creativity & communications. Sarah is now responsible for overseeing all marketing activities for Xenia.

Sarah Marsh

Head of Marketing

Jen’s main responsibility within the Marketing Team at Xenia is to oversee all day to day communications and promotional activity. Alongside the Marketing Team, Jen ensures all activity is carried out to the highest standard and with the utmost efficiency.

Jennifer Ashall

Marketing Manager

Sophie has over 4 years' experience working in the digital marketing industry and is responsible at Xenia Estates for Search Engine Optimisation, creating paid social campaigns, reporting and working with PPC accounts in Google.

Sophie Walmsley

Digital Marketing Executive

A recent graduate from Nottingham Trent University with a joint honors in Business Management and Marketing. His role is search engine optimisation, paid advertisement, social media management and creative writing.

Dominic Adam

Digital Marketing Assistant

Since joining Xenia 4 years ago, Rhiannon has developed her knowledge of Marketing within the property sector. No two days are ever the same for Rhiannon as she is involved in all aspects of online and offline Marketing channels.

Rhiannon Mills

Marketing Executive

Rachel has worked with Xenia Estates for around 4 years, having completed her degree in Graphic Design at Manchester School of Art. Rachel is responsible for putting together all graphical content across the company.

Rachel Mcloughlin

Graphic Designer

Katie Lewis

HR & Office Assistant

Erin's role is focused on HR, admin and office management for Xenia. She love the ever-changing challenge of this position and the positive, friendly and encouraging environment that is here at Xenia. She join in December after moving back to the UK from Australia.

Erin Moulding

Office Administrator

Well done for an excellent level of service, particularly over the past 1-2 years I have seen this steadily improve to todays’ high standards – thank you!

Leaseholder - 2019

I am very satisfied with my dealings with Xenia Estates so far. Information has been clear and any questions answered quickly.

Leaseholder - 2019

I have always found Xenia Estates very helpful and quick to respond to any queries.

Leaseholder - 2019

Telephone assistance is excellent and also staff on site at Chronicle House (Student Property) – again, excellent.

Leaseholder for Student Property

Xenia Estates have always responded very quickly to any queries that I’ve had.

Leaseholder for Residential Property